Frequently Asked Questions


Smartwatch Wearer FAQ

It is best to keep your phone and your watch within 30 feet of each other to increase the chances of a stable connection. In order to function RightMinder needs your phone and watch to be paired.

Each smartwatch is different in its own way, and even we have found in our testing that some smartwatches seem to pair quickly and stay connected – whereas others do not.

Although most smartwatches say they will remain connected to your phone via Wifi, this will depend on the layout of your home.

Carer FAQ

When you Carer sends an emergency notification to you, an alarm will sound on your phone. If you are using an Android phone, swipe down from the top of your screen to stop the alarm and view the notification.

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How to Use RightMinder as a Wearer


The video below will assist with getting the most out of RightMinder as a Wearer. If you require help, message us at m.me/RightMinder.

Android Wear 2.0

Android Wear 1.0

How to Use RightMinder as a Carer


The video below will assist with getting the most out of RightMinder as a Carer. If you require help, message us at m.me/RightMinder.