Frequently Asked Questions
Smartwatch Wearer FAQ
Each smartwatch is different in its own way, and even we have found in our testing that some smartwatches seem to pair quickly and stay connected – whereas others do not.
Although most smartwatches say they will remain connected to your phone via Wifi, this will depend on the layout of your home.
When you first install RightMinder, the RightMinder watch-face will also install on your smartwatch. In limited situations this may not happen.
If you cannot see the RightMinder watch-face, on your smartwatch simply hold your finger on the screen, then once the watch-face selection is available you can swipe and select the RightMinder watch-face.
NOTE: Some people are reporting general issues with Android Wear 2.0 and the installation of watch faces. We will update this FAQ as soon as we know more. [30 April 2017]
To do this, press on the Gear/Cog icon on the Dashboard in the RightMinder app on your phone (the main screen of the application). Then use the slider to adjust the sensitivity.
The higher the number the more sensitive the Fall Detection.
You may need to trial this as you go about your normal daily routine.
You can also switch the Fall Detect for both smartwatch and smartphone OFF by sliding the marker all the way to the left.
Need further help? Contact Us…
How to Use RightMinder as a Wearer
The video below will assist with getting the most out of RightMinder as a Wearer. If you require help, message us at m.me/RightMinder.
How to Use RightMinder as a Carer
The video below will assist with getting the most out of RightMinder as a Carer. If you require help, message us at m.me/RightMinder.