Airservices Duress – Help


Points to note:

  • GPS LOCATION
    If GPS location is not available, a location will not be sent.

    • Locating via GPS is generally not available when inside.
    • You must enable permissions on your smartwatch and phone to allow the application to read and send GPS information.
  • SMS AND EMAIL SENDING
    • The application does not send the SMS notification via your phone, it is sent via a secure third-party service.
    • If the application sends an email to your Emergency Contact it relies on the email address of the Emergency Contact being correct and able to receive email.
  • EMERGENCY CONTACTS
    • At the moment, the number of Emergency Contacts is limited to ONE.
  • FALL DETECTION
    • The phone settings that are active for Fall Detection may time out and the application may need to be opened again to reset the service. You will receive a notification on your phone if this happens. Simply open the app to reset the Fall Detection services.
  • CONTACT USIf you need any additional assistance, please contact us at info@rightminder.com.