RightMinder ElderCare Alerts – Help


RightMinder is the worlds simplest and easiest Elderly Live Alove safety application available. However, there are a few points to note.

  • GPS LOCATION
    If GPS location is not available, then RightMinder will not be able to send this information. However, your emergency contact is given a Quick Call link to call directly.

    • Locating via GPS is not available when inside.
    • You must enable permissions on your iPhone to allow RightMinder to read and send GPS information.
  • SMS AND EMAIL SENDING
    • RightMinder cannot check if an SMS has been sent on your phone. If you are unsure if the alert has been sent, then please trigger the alert again.
    • If RightMinder sends an email to your Emergency Contact it relies on the email address of the Emergency Contact being correct and able to receive email.
  • EMERGENCY CONTACTS
    At the moment, the number of Emergency Contacts is limited to ONE. This will be expanded over the coming weeks.
  • APPLE WATCH RIGHTMINDER COMPLICATION
    Please enable the RightMinder complication on your Apple Watch to have quick and easy access to send an alert or set up a Fall Detection period.
  • CONTACT US
    If you need any additional assistance, please contact us at info@rightminder.com.